Best GLP-1 telehealth programs that work with Cigna of 2026

Cigna covers Wegovy and Zepbound on most commercial plans with prior authorization, but the PA criteria added a six-month structured-lifestyle requirement in 2025 that catches many patients off guard.

What to know first

Cigna's 2025 PA update requires patients to document six months of structured lifestyle modification through a recognized program (WeightWatchers, hospital-based or physician-supervised) before approving GLP-1 weight-loss medications. The structured requirement is stricter than Aetna or UHC. Programs that can document this prior history correctly are the difference between approval in 4 weeks and denial in 8.

What we considered

  • In-network with Cigna commercial
  • Documents the six-month structured lifestyle history correctly
  • Coordinates with WeightWatchers or similar prior-program records
  • Handles Cigna's specific PA form correctly

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Scores out of 10, equal-weighted across five dimensions. How we score

Top pick: WeightWatchers Clinic

Form Health is the strongest fit for Cigna: their obesity-medicine specialists know exactly what Cigna's PA reviewer is looking for and structure the visit notes accordingly.

Why WeightWatchers Clinic won this category

Form Health wins the Cigna category because Cigna's PA is the most documentation-intensive in the category. Cigna requires six months of a structured weight-management program, not just a note that the patient has tried diet and exercise. The structured-program requirement means the prescriber needs to pull records from an acknowledged program (WeightWatchers, a hospital-based program, or a physician-supervised program) and attach them to the PA. Form Health's obesity-medicine physicians do this as part of the standard intake workup. Most general PCP telehealth programs don't.

Form Health's program fee is $299/month, which is higher than PlushCare's. With Cigna approval, your all-in monthly cost at Form Health runs about $324/month ($299 program fee plus a ~$25 insurance copay). The math on correct Cigna PA handling: a denied PA costs 8 weeks and a second PA submission before you see any medication. A first-pass approval gets you to a $25 copay faster than a lower-cost program that files an incomplete PA.

Who this pick isn't for

Form Health is not the right pick if your Cigna plan is self-funded and your employer excluded the weight-management drug benefit. Cigna sells to large self-funded employers who each elect their own benefit design. A meaningful share of Cigna commercial lives are on plans that exclude anti-obesity medications regardless of PA. Form Health will verify your coverage at intake; if coverage is not there, the $299/month program fee still applies for the clinical service and you pay the full cash price for medication separately.

PlushCare is an acceptable second choice if your structured-lifestyle history is already well-documented elsewhere and you mainly need a prescriber who can submit the Cigna PA form correctly. The PA approval rate on first submission at PlushCare is lower than Form Health on contested Cigna cases, but if your documentation is clean, the gap narrows.

Runner-up: Knownwell

WeightWatchers Clinic is the cleaner fit if you are already an active WW member with a documented behavioral program record, because that record satisfies Cigna's structured-lifestyle requirement without creating new paperwork.

Knownwell logo
KnownwellKnownwell handles Cigna PA with full clinical workup; works for patients who have a complex medical history beyond obesity.
Starts From
$149/mo+ med separate
Lock-In
Month-to-month
Score
6.9

Top 3 compared

ProgramScoreStarts fromLock-inTime to Rx
WeightWatchers Clinic5.8$223/mo12-mo lock-in7 days
Knownwell6.9$149/moMonth-to-month14 days

Other strong picks

Knownwell logo
KnownwellKnownwell handles Cigna PA with full clinical workup; works for patients who have a complex medical history beyond obesity.
Starts From
$149/mo+ med separate
Lock-In
Month-to-month
Score
6.9

Frequently asked questions

Does Cigna cover Wegovy with prior authorization?
Yes. Cigna covers Wegovy on most commercial PPO and EPO plans with prior authorization. The PA criteria require BMI 30 or higher (or BMI 27 with a comorbidity), plus six months of documented participation in a structured weight-management program. Coverage varies by plan design; self-funded employer plans may have excluded anti-obesity drugs. Verify your specific benefit before starting a program.
What is Cigna's structured-lifestyle requirement for GLP-1 prior authorization?
Cigna requires documentation of six months of participation in a recognized structured weight-management program, such as WeightWatchers (WW), a hospital-based bariatric program, or a physician-supervised weight-management program. A general statement that the patient has attempted lifestyle changes does not satisfy this requirement. The six-month history must be documented with dates, program name, and attending clinician or program coordinator. Programs that file without this documentation get denied on first submission.
Does Cigna cover Zepbound?
Yes. Cigna covers Zepbound (tirzepatide) for weight loss on most commercial plans with prior authorization, subject to the same structured-lifestyle requirement as Wegovy. The formulary tier and PA criteria for Zepbound may differ from Wegovy on some plan designs. Verify the tier placement for Zepbound specifically on your plan before submitting the PA.

Prior authorization letter templates

If your plan requires prior authorization, these templates cover the most common GLP-1 indications. Each letter is pre-filled with the correct ICD-10 codes, clinical criteria, and supporting trial citations for this insurer.

See all PA letter templates →

Why you can trust GLP ChartSame scoring framework applied to every program. No paid placements. We never remove unfavorable information at an advertiser's request. Pricing is pulled from each program's public-facing page every Monday.